Delivery Information

Delivery Information

Please remember that in a majority of cases we only make molds to order, we usually don't keep them in stock. Please make sure that you're okay with an estimated lead time (time from payment to machining, it doesn't include shipping time).  Lead-time is posted on the home page banner

We currently ship from Israel to following countries: United States, UK, Ireland, Germany, Sweden, Finland, Mexico, Canada, Singapore, Australia and New Zealand
If your country isn't listed, please contact us via website or Facebook: https://www.facebook.com/printalure

International shipping is a complicated process, delays do happen from time to time. It can be due to holidays, large sales events (Black Friday etc), Covid-19, items can get stuck in Customs and so on. Once the package leaves our shop we have no power over delivery speed. Let us know if you haven't received the package 3 weeks from getting a tracking number and we'll try to enquire about it.

Import taxes: you're responsible for paying all duties and taxes according to your country' laws. If you have special requests - let us know via this website or Facebook: https://www.facebook.com/printalure

Shipping is by FedEx

Shipping cost (as of 07.2021):

USA and European countries:

Up to 1kg - $30
1-2 kg - $40

$10 for every additional kg or a part of it ($50 up to 3 kg, $60 up to 4 kg and so on)

EMS (New Zealand and Australia):

Up to 1kg - $46
1-2 kg - $60

$14 for every additional kg or a part of it ($74 up to 3 kg, $88 up to 4 kg and so on)

Returns:

- Returns are up to 14 days from receiving the package
- Buyer pays for shipping back to Israel
- Shipping is non-refundable